Terms

Deposit

A $500 deposit is required on all bookings. The balance of the total hire charge must be paid 14 days prior to your departure.

Deposit Policy

Deposits are transferable to alternate dates if 4 weeks notice is given before the date of the original hire.

- 3 transfers allowed within 2 years before loss of deposit.

- Transfers not allowed with less than 4 weeks notice.

Cancellations

Cancellations of less than 4 weeks notice incur loss of deposit unless another book filled.
At our discretion we may allow a transfer outside these guidelines under certain circumstances.

Security Bond

Whilst on hire, we require a security bond for the duration of your holiday. For couples, mixed company groups and families the bond is $1000. If your group is all male or all female the bond is $2000. You may choose this to be done with a bank transfer or cash to be arranged 1 week before departure. This bond includes $150 for cleaning if the boat is not returned with basic housekeeping done.

The Security Bond will be refunded by electronic transfer the following week once the vessel has been checked, cleaned & refuelled. All expenses will be deducted from security bond.

Payment

Payment can be made via either direct deposit (EFT) or credit card.

Insurance

All boats are fully insured under a marine policy with a $2000 excess. The Hirer is liable for all damage incurred to the vessel during your booking period under $2000. Your security bond will be used to cover all expenses including fuel and any damage.

Hire Times

All hires are counted on nights not days. Hires commences with boarding at 1pm first day and terminates 10am on the last day. We will do our best to get you underway as soon as possible depending on the circumstances of the day.

You must arrive at the marina at least 3 and a half hours before the official sunset time. This is due to insufficient light to pack you houseboat, receive the briefing and navigate the lake and reach the first available anchorage. If you arrive later than this time you can stay on your houseboat at the marina and leave the next morning. Extended times are available at no extra cost if the houseboat is not booked for the same day. A time can be organised 48 hrs before the hire.

The Letting

Hires up to 3 nights - The letting is made on the understanding that the boat is placed at the disposal of the hirer on the date booked unless the management is prevented from doing so by mechanical breakdown or unforeseen circumstances. In this case all monies paid will be refunded in full. However, the hirer shall have no claim on any account against the management.

Hires over 3 nights - The letting is made on the understanding that the boat is placed at the disposal of the hirer on the date booked unless the management is prevented from doing so by mechanical breakdown or unforeseen circumstances. In this case if the problem can be rectified within 24 hrs the management will arrange and pay for alternative accommodation and the hirers will start their hire the following day. The cost of the hire will also be reduced by one day.

Motoring Charge

A fee of $30 per motoring hour applies to cover the cost of fuel, gas, servicing and replacing motors. (most average 2-3 hrs a day motoring). We could incorporate this into the cost of the hire but this is a fairer user pays system.

Age

At least 1 person per group must be over the age of 25 and have held a full car driver's license for 5 years. This can be wavered at the management's discretion but an additional $1000 bond may be required.

No firearms allowed on board.

Restrictions

Swansea, Sand Islands and all JETTYS